Frequently Asked Questions

At Ecopaper, we deal specifically with Agro-industrial waste from bananas, coffee and tobacco. Our Research and Development Department is currently involved in studying new fibers.

We ship Ground USPS & FEDEX anywhere in the continental U.S..  

USPS when shipping to Hawaii, Puerto Rico and Canada whichever is more efficient and cost-effective for our customers. We can also offer expedited shipping via FedEx or USPS at your cost. Depending on your specific ship-to destination, we may have fewer shipping methods available. If you have any questions please email us harry@ecopaper.com .

Ecopaper will always attempt to ship your order immediately, although it can take up to 3 business days (Not including weekends or holidays) to process. Orders are processed Monday through Friday. Credit cards are billed on our receipt of orders.

Our shipping fees are based on:

1- Actual weight and package size

2- Orgin and destination zip codes

Shipping is not a profit center for Ecopaper.

Please let us know if you have questions.

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your package on our website or on the carrier's website.